How would missed Oodle payments or financial support impact my credit file?
If we have agreed a full payment break or a reduced payment option with you, a worsening status will not be reported to your credit file during that period. However, lenders may take into account other information when making future lending decisions, including, for example, information provide by applicants or bank account information.
At the end of the reduced payment period, if you keep up to date with the increased payments, this will not negatively impact your credit file, and will not be reported as a payment arrangement. If you cannot make the increased payments, an alternative solution, if agreed, could have an impact on your credit file. We will provide you with more detailed information if this applies to you.
Pre-existing arrears on your account before either a full payment break or reduced payment option will continue to be reported to your credit file until they are brought up to date, unless we make alternative arrangements with you.
It is important to note that if you don’t start making payments again when they are due after the break, then this is likely to affect your credit file.
Missed payments are likely to impact your credit file. If your ability to make your normal monthly payments is impacted by Covid-19, please contact Oodle as soon as possible.
If we grant you a form of tailored support, this is likely to be regarded as a payment arrangement, and will affect your credit file. We will provide you with more detailed information if this applies to you.
You can also add a note to your credit file called a ‘notice of correction’ if you want to explain your current situation or make any corrections to entries you believe are wrong. You can contact Experian on 0344 481 0800, Equifax on 0800 0850 650, or Transunion on 0330 024 7574.