Agreement FAQs

  • I want to settle my agreement early

    If you want to repay your agreement early you will need to request a settlement figure. If you’re happy to proceed once you have received your settlement figure, you’ll then have 28 days to pay off your agreement early.

    Please use the ‘Chat with us’ feature at the bottom of this page to request a settlement figure.

    Alternatively, you can make partial early settlements to reduce what you owe.

    Please note: If you wish to make a partial early settlement, you must tell us that this is what you want to do before, or at the time that you make the partial payment.

  • Can I pay extra each month?

    We can’t arrange regular over-payments on your agreement. However you may make lump sum reductions (otherwise known as a “partial early settlement”) or fully repay your agreement early.

    By making either partial or full early repayment, you may be entitled to a rebate on interest, which will reduce the total amount payable. That way, you end up paying less for the vehicle.

  • Am I able to transfer my current agreement to another provider?

    If you’d like to change lender, you’ll need to settle your finance agreement with Oodle and enter into a new agreement with your new provider.

    To request a settlement figure, this can be done quickly by following the below steps:

    1. Press ‘Chat with us‘ in the lower right-hand corner

    2. Choose ‘Request Settlement Figure” from the main menu.

  • How long do I have to pay my settlement figure?

    If you want to early settle your agreement in full, you have 28 days from the quote to repay the full settlement figure, or you will need to request a new settlement figure.

    Please note that the amount of rebate on early settlement will change slightly with each settlement quote.

    You can view your settlement figure and request a settlement quote via the Oodle Customer Portal or request it using our ‘Chat with us’ feature at the bottom of this page.

  • Can I change my vehicle?

    You may decide you want to change your vehicle before your agreement has ended.

    It is possible to do this by part-exchanging your current vehicle for a different one. However, this will not replace the vehicle under your existing agreement with Oodle.

    Your existing agreement would need to be settled in full, and if you wanted to finance your new vehicle, you would need to apply for a new loan.

    We are very happy to help with this, and you can contact us for more information or to request a settlement figure on our ‘Chat with us’ feature.

  • What is the option to purchase fee?

    You may come across the option to purchase fee at one of two points during your agreement.

    The fee is payable:

    i) if you wish to repay your loan and “purchase” your vehicle before the end of your agreement; or

    ii) at the end of your agreement along with your final payment (if you want to become the owner of the vehicle at the end of the agreement).

    This one-off fee is an administrative charge to cover the work Oodle has to do to transfer ownership of the vehicle to you.

  • Can I partially repay my agreement?

    You can pay off part of what you owe (otherwise known as a “partial early settlement”) at any time during your agreement, and you may be entitled to a rebate.

    Just make sure you notify us that this is what you want to do before or when you make the payment, so we can make sure everything goes smoothly.

    You can contact us via your Oodle Customer Portal or using the ‘Chat with us’ service at the bottom of this page.

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