If I miss a payment because of being affected by Coronavirus, will my credit rating be affected?
If you think you are at risk of missing a payment then please talk to us.
Our dedicated COVID-19 Task Force is here to help, and we have a number of options available to support our customers that are in financial difficulty, which include 3-month payment breaks for all those that need it.
Please contact our specialist COVID-19 support team by clicking on the “Chat with us” banner on the bottom of this page and select “Covid-19”. We will then work with you to put in place a solution that’s personal to you.
Missing a payment may have an impact on your credit score, so it’s important to get in touch with us before this happens.