My car has been written off. Do I need to tell you?
Yes. You must tell both your insurer and us within 48 hours of the loss or damage of your vehicle. We also need to know whether you or anybody else will be making a claim against the insurer.
We will work with you and your insurer to gain as much information as possible. Any settlement money due from the insurance claim should be paid directly to us as the owner of the vehicle. We will then of course, forward any money meant for you.