Service and warranties during COVID-19

April 7, 2020

Will the coronavirus lockdown invalidate my vehicle warranty?

In normal circumstances, not getting your car serviced as per the manufacturers guidelines would result in your warranty being invalidated.

However, in the current situation we would expect to see some alterations to these rules. Most manufacturers have a grace period of around one month or 1,000 miles, so there is some scope for those unable to get to a dealer. However, should self-isolation take owners beyond this period, The Motor Ombudsman recommends contacting your car’s manufacturer for more advice.

Garages are currently allowed to remain open but a lot are closed in order to protect staff and customers. However many are still offering to service cars belonging to key workers to ensure they can still have the use of their car, or for other customer who need support.  If you are a key worker, we would advise contacting your local garage and they should be able to help with getting your vehicle serviced.

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