Use of complaints data

Use of complaints data

This page shows complaint data reported to the Financial Conduct Authority (FCA) for the 6-month period stated below.

This page shows complaint data reported to the Financial Conduct Authority (FCA) for the 6-month period stated below.

Company name
Company name

Oodle Financial Services Limited

Oodle Financial Services Limited

Brands/trading names covered:
Brands/trading names covered:

Oodle Financial Services Limited; Oodle; Oodle Car Finance

Oodle Financial Services Limited; Oodle; Oodle Car Finance

Product / service grouping:
Product / service grouping:

Credit

Credit

Number of complaints opened by volume of business

Number of complaints opened by volume of business

Period covered: 1st July 2025 to 31st December 2025

Period covered: 1st July 2025 to 31st December 2025

Oodle HP

Oodle HP

Number of complaints opened:

33,822

33,822

Number of complaints closed:

3,679

3,679

Percentage upheld:

44.4%

44.4%

Oodle Loans

Oodle Loans

Number of complaints opened:

4

Number of complaints closed:

3

3

Percentage upheld:

100%