Have questions, issues or need advice? Contact us

COVID help and support – our commitment to you

These are difficult times and we appreciate that the unknown is causing stress and anxiety for many. ​We understand that the financial impact of COVID-19 will be unique to each individual circumstance, which is why a blanket approach simply won’t work for all our customers. 

Supporting our customers

Oodle have already supported thousands of customers through this period and we will continue to support our customers that are in need of our help.

Please note:

  • There are various resources available to support you both short and longer term and we kindly ask that you read all sections of our guides listed below before contacting us.

Support available to you during COVID-19

Government assistance

There are various government schemes available that can help you keep up with payments.​

We have pulled together a summary of all the key support packages available in a bid to keep things simple and easy to digest.

Government advice


We have the privilege of talking to thousands of customers like you every day and we are trying our best to support you all. ​

Read some of our most commonly asked questions coming in through our call centres relating to COVID-19 and your finance with us.

Read FAQs

Request financial support

Everyone’s position will be different, so it’s really important that we understand your individual financial situation.​

Please contact our specialist COVID-19 support team by clicking on the “Chat with us” banner on the bottom of this page and select “Covid-19”. We will then work with you to put in place a solution that’s personal to you.

Useful hints and tips

This section is our helping hand, including all the information we think you may find useful – articles and top tips including vehicle car, finance / business and wellbeing.

View articles

Getting you back on your feet

How we’re supporting our customers, dealer and Oodlers on the road to recovery.

Read more

Still can’t find what you’re looking for? Talk to us

Alternatively you can give us a call or drop us an email. Waiting times may vary

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