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What to do if you’re concerned about your financial position

We are aware of the stress and anxiety caused by the COVID-19 pandemic, and are committed to doing all we can to support our customers that are experiencing financial difficulty during this time.

Everyone’s position will be different, so it’s really important that we understand your individual situation.   We will need to ask you for information and details of how your circumstances have changed.

In order for us to efficiently work thorough each case, we would ask that before you contact us you understand the Government support schemes available.  These far reaching and unprecedented measures are designed to provide peace of mind for as many people as possible during these challenging times.

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