Complaints Data

The table below shows complaint data reported to the Financial Conduct Authority (FCA) for the 6-month period stated below.


Firm Name: Oodle Financial Services Limited


Brands/trading names covered: Oodle Financial Services Limited; Oodle; Oodle Car Finance; Oodle Cars; Oodle Finance;


Number of complaints opened by volume of business


Period covered: 01/01/2020 to 30/06/2020

Number of
complaints opened
Number of
complaints closed
Percentage closed
within 3 days
Percentage closed after 3 days but within 8 weeksPercentage upheldMain cause of
complaints opened
Product/service groupingCredit
Number of complaints opened911
Number of complaints closed741
Percentage closed within 3 daysN/A
Percentage closed after 3 days but within 8 weeksN/A
Percentage upheld42%
Main cause of
complaints opened
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