Where to find additional support

Charities and organisations who can offer advice, help and support if you're in difficult circumstances

Description
Links
Stepchange
Stepchange

They offer free, flexible debt advice that is based on a comprehensive assessment of customer situations. 
They will provide practical help
and support for however long it’s needed.

They offer free, flexible debt advice that is based on a comprehensive assessment of customer situations. 
They will provide practical help
and support for however long it’s needed.

Contact Number: 0800 138 1111

Opening Hours: Monday to Friday 08:00 – 20:00, Saturdays 08:00 – 16:00

Contact Number: 0800 138 1111

Opening Hours: Monday to Friday 08:00 – 20:00, Saturdays 08:00 – 16:00

Contact Number: 0800 138 1111

Opening Hours: Monday to Friday 08:00 – 20:00, Saturdays 08:00 – 16:00

National Debtline
National Debtline

Free, confidential, and independent advice for people with debt problems and send a free self-help information pack.

Free, confidential, and independent advice for people with debt problems and send a free self-help information pack.

Contact Number: 0800 808 4000

Opening Hours: Monday to Friday 08:00 – 20:00, Saturdays 09:30 – 13:00

Website: nationaldebtline.org

Contact Number: 0800 808 4000

Opening Hours: Monday to Friday 08:00 – 20:00, Saturdays 09:30 – 13:00

Website: nationaldebtline.org

Contact Number: 0800 808 4000

Opening Hours: Monday to Friday 08:00 – 20:00, Saturdays 09:30 – 13:00

Website: nationaldebtline.org

Christians Against Poverty (CAP)
Christians Against Poverty (CAP)

National debt counselling charity with 301 centres mainly based in local churches across the UK.  They can help anyone who lives within the catchment area of a CAP Debt Centre, not restricted to Christians.

National debt counselling charity with 301 centres mainly based in local churches across the UK.  They can help anyone who lives within the catchment area of a CAP Debt Centre, not restricted to Christians.

Contact Number: 0800 328 0006

Opening Hours: Monday to Friday 08:00 – 17:30

Website: capuk.org

Contact Number: 0800 328 0006

Opening Hours: Monday to Friday 08:00 – 17:30

Website: capuk.org

Contact Number: 0800 328 0006

Opening Hours: Monday to Friday 08:00 – 17:30

Website: capuk.org

Citizens Advice
Citizens Advice

Here to give people the knowledge and the confidence they need to find their way forward - whoever they are, and whatever their problem.

Here to give people the knowledge and the confidence they need to find their way forward - whoever they are, and whatever their problem.

Contact Number: 0800 144 8848

Opening Hours: Monday to Friday 09:00 – 17:00 (phone), Monday to Friday 09:00 – 20:00 (online), Saturday 09:30 – 13:00 (online)

Website: Citizens Advice

Contact Number: 0800 144 8848

Opening Hours: Monday to Friday 09:00 – 17:00 (phone), Monday to Friday 09:00 – 20:00 (online), Saturday 09:30 – 13:00 (online)

Website: Citizens Advice

Contact Number: 0800 144 8848

Opening Hours: Monday to Friday 09:00 – 17:00 (phone), Monday to Friday 09:00 – 20:00 (online), Saturday 09:30 – 13:00 (online)

Website: Citizens Advice

Entitledto
Entitledto

Provides a benefits calculator to support people to understand whether they are entitled or eligible for benefits and allow them to understand their position as government welfare reforms take effect.

Provides a benefits calculator to support people to understand whether they are entitled or eligible for benefits and allow them to understand their position as government welfare reforms take effect.

Contact Number: 0800 144 8848

Website: entitledto.co.uk

Contact Number: 0800 328 0006

Opening Hours: Monday to Friday 08:00 – 17:30

Website: capuk.org

Contact Number: 0800 328 0006

Opening Hours: Monday to Friday 08:00 – 17:30

Website: capuk.org

Shelter
Shelter

Urgent housing information from an expert housing advisor.  They should use this line if they are homeless, at risk of homelessness, or are in a bad housing situation.

Urgent housing information from an expert housing advisor.  They should use this line if they are homeless, at risk of homelessness, or are in a bad housing situation.

Contact Number: 0808 800 4444 (England / Scotland), 0345 075 5005 (Wales, Cymru)

Opening Hours: Monday to Friday 08:00 – 20:00 (England), Saturday and Sunday 09:00 – 17:00 (England / Scotland), Monday to Friday 09:00 – 17:00 (Scotland), Monday to Friday 09:30 – 16:00 (Wales, Cymru)

Website: Shelter.org.uk

Contact Number: 0808 800 4444 (England / Scotland), 0345 075 5005 (Wales, Cymru)

Opening Hours: Monday to Friday 08:00 – 20:00 (England), Saturday and Sunday 09:00 – 17:00 (England / Scotland), Monday to Friday 09:00 – 17:00 (Scotland), Monday to Friday 09:30 – 16:00 (Wales, Cymru)

Website: Shelter.org.uk

Samaritans
Samaritans

Whatever a customer is going through, a Samaritan will face it with them.

Whatever a customer is going through, a Samaritan will face it with them.

Contact Number: 116 123

Opening Hours: 24 Hours a Day, 365 Days a Year

Contact Number: 116 123

Opening Hours: 24 Hours a Day, 365 Days a Year

Contact Number: 116 123

Opening Hours: 24 Hours a Day, 365 Days a Year

Mind
Mind

The Mind Infoline provides information on a range of issues, including mental health problems, medication, and advocacy.

The Mind Infoline provides information on a range of issues, including mental health problems, medication, and advocacy.

Contact Number: 0300 123 3393

Opening Hours: Monday to Friday 09:00 – 18:00 (excluding Bank Holidays)

Contact Number: 0300 123 3393

Opening Hours: Monday to Friday 09:00 – 18:00 (excluding Bank Holidays)

Respect
Respect

Men’s Advice Line is a confidential helpline for men experiencing domestic violence from a partner, ex-partner, or from other family members.

Men’s Advice Line is a confidential helpline for men experiencing domestic violence from a partner, ex-partner, or from other family members.

Contact Number: 0808 801 0327

Opening Hours: Monday to Friday 09:00 – 17:00

Contact Number: 0808 801 0327

Opening Hours: Monday to Friday 09:00 – 17:00

Contact Number: 0808 801 0327

Opening Hours: Monday to Friday 09:00 – 17:00

Migrant Help
Migrant Help

A charity helping people seeking asylum as well as working on several other migrant specific issues:

A charity helping people seeking asylum as well as working on several other migrant specific issues:

Contact Number: 0808 8010 503

Opening Hours: Monday to Friday 09:00 – 17:00

Contact Number: 0808 8010 503

Opening Hours: Monday to Friday 09:00 – 17:00

Contact Number: 0808 8010 503

Opening Hours: Monday to Friday 09:00 – 17:00

Respect
Respect

Men’s Advice Line is a confidential helpline for men experiencing domestic violence from a partner, ex-partner, or from other family members.

Men’s Advice Line is a confidential helpline for men experiencing domestic violence from a partner, ex-partner, or from other family members.

Contact Number: 0808 801 0327

Opening Hours: Monday to Friday 09:00 – 17:00

Contact Number: 0808 801 0327

Opening Hours: Monday to Friday 09:00 – 17:00

Contact Number: 0808 801 0327

Opening Hours: Monday to Friday 09:00 – 17:00

Questions

How do I know whether my credit score is good or bad?

How do I know whether my credit score is good or bad?

How do I know whether my credit score is good or bad?

Does checking a credit score lower it?

Does checking a credit score lower it?

Does checking a credit score lower it?