How can we help you today?

How can we help you today?

How can we help
you today?

Search

Search

Search

For more help, choose a category:

I need help applying for finance

Am I Eligible For Finance

What Do I Need to Know Before Applying

The Application Process

Terminology

I'm already an Oodle customer

Existing Account Enquiries

About My Car

How Do I Get New Finance

Settling My Finance Early

Payments

Updating Your Details

Check My Payment Has Gone Through

Making a Complaint

Money
problems

Some additional support

What Is Open Banking

Talk to us

Credit Report Agencies

What Can I Do To Improve my Credit Score

Difficult times and Illness

Talk To Us In Difficult Times

Additional Support in Difficult Times

Getting A Power of Attorney

Further Support

Financial abuse

What Can I Do

Financial Abuse Support

How to Recognise Finance Abuse

Difficult times and Illness

Talk To Us In Difficult Times

Additional Support in Difficult Times

Getting A Power of Attorney

Further Support

Losing a loved one

Bereavement Helpful Contacts

How To Let Us Know

Fraud

Top Tips to keep Your Data Safe

General Support

Tackling Fraud

Commonly asked questions

Get answers to the most frequently asked questions.

Can I get help managing the cost of living?

Can I get help managing the cost of living?

Can I get help managing the cost of living?

Settling My Finance

Settling My Finance

Settling My Finance

Get New Finance As An Existing Customer

Get New Finance As An Existing Customer

Get New Finance As An Existing Customer

My New Address

My New Address

My New Address

Change My Payment Date

Change My Payment Date

Change My Payment Date

I Need Some Financial Support

I Need Some Financial Support

I Need Some Financial Support

Check My Payment Has Processed

Check My Payment Has Processed

Check My Payment Has Processed

I’ve received a call with someone claiming to be from Oodle, what if it’s a scam?

I’ve received a call with someone claiming to be from Oodle, what if it’s a scam?

I’ve received a call with someone claiming to be from Oodle, what if it’s a scam?

What is Open Banking?

What is Open Banking?

What is Open Banking?

Get the Oodle Car Finance app

Get the Oodle Car Finance app

Manage your agreement quickly and easily with our mobile app. Download the app today so you can:

Manage your agreement quickly and easily with our mobile app. Download the app today so you can:

Check your balance and upcoming payments

Check your balance and upcoming payments

Update your details

Update your details

Get a settlement quote

Get a settlement quote

Make a missed payment

Make a missed payment

3 icons "Check balance", "Upcoming payments" and "Settlement quote".

Latest articles

Latest articles

How much will my credit score go up when added to the electoral roll?

20 Mar 2025

Find out how joining the electoral register can boost your credit score and improve your chances of car finance approval, even with a limited credit history.

Why did my credit score go down when nothing changed?

18 Mar 2025

Wondering why your credit score dropped unexpectedly? Find out why credit scores change and how they impact car finance applications.

Can pensioners get car finance?

18 Mar 2025

Can pensioners get car finance in the UK? Discover how retirement income, credit score, and age impact car finance eligibility, plus tips to make your application stronger.

How much will my credit score go up when added to the electoral roll?

20 Mar 2025

Find out how joining the electoral register can boost your credit score and improve your chances of car finance approval, even with a limited credit history.

Why did my credit score go down when nothing changed?

18 Mar 2025

Wondering why your credit score dropped unexpectedly? Find out why credit scores change and how they impact car finance applications.

How much will my credit score go up when added to the electoral roll?

20 Mar 2025

Find out how joining the electoral register can boost your credit score and improve your chances of car finance approval, even with a limited credit history.

Why did my credit score go down when nothing changed?

18 Mar 2025

Wondering why your credit score dropped unexpectedly? Find out why credit scores change and how they impact car finance applications.

APRs between 9.6% and 27.5%, with repayments between 12 and 60 months.

Representative xx.x% APR

Representative example: borrowing £10,000 over 5 years with a representative APR of 14.9%, an interest rate of 14.71% (fixed), the monthly payment would be £232.53. The first payment would be £282.53 to include an opening fee of £50. The opening fee is included in the total cost of credit of £3,900.00 and a total amount payable of £13,900.00

Our ‘representative APR' means at least 51% of our customers are offered this rate. It’s a good way to compare lenders. Remember your rate will depend on lots of things like your credit score, so it might be higher or lower than this.

APRs between 9.6% and 27.5%, with repayments between 12 and 60 months.

Representative xx.x% APR

Representative example: borrowing £10,000 over 5 years with a representative APR of 14.9%, an interest rate of 14.71% (fixed), the monthly payment would be £232.53. The first payment would be £282.53 to include an opening fee of £50. The opening fee is included in the total cost of credit of £3,900.00 and a total amount payable of £13,900.00

Our ‘representative APR' means at least 51% of our customers are offered this rate. It’s a good way to compare lenders. Remember your rate will depend on lots of things like your credit score, so it might be higher or lower than this.

APRs between 9.6% and 27.5%, with repayments between 12 and 60 months.

Representative xx.x% APR

Representative example: borrowing £10,000 over 5 years with a representative APR of 14.9%, an interest rate of 14.71% (fixed), the monthly payment would be £232.53. The first payment would be £282.53 to include an opening fee of £50. The opening fee is included in the total cost of credit of £3,900.00 and a total amount payable of £13,900.00

Our ‘representative APR' means at least 51% of our customers are offered this rate. It’s a good way to compare lenders. Remember your rate will depend on lots of things like your credit score, so it might be higher or lower than this.

Need more help?

If you've got a question about your account, the easiest thing to do is get in touch with us on our live chat or one of the contacts below:

New application enquiries

For help with your finance application

01865 519 374

customer.sales@oodlefinance.com

Customer services

For questions about your Oodle account

01865 477826

Payment support

To talk to us about missed payments

01865 475060

collections@oodlefinance.com

Customer relations

To discuss a new or existing complaint

01865 475050

customer.relations@oodlefinance.com

Specialist support

If you're facing difficult circumstances

01865 411096

customer.support@oodlefinance.com

Submit a Complaint

Submit a Complaint

Submit a Complaint

Sorry to hear you have a complaint—we're here to help. If something’s gone wrong, please let us know so we can work to make it right as quickly as possible. For more information about raising a complaint please visit our complaints process page.

Complaints page

Complaints page

Complaints page

NEWS Aug 2024: FCA announcement on discretionary commission arrangements (DCAs)

Oodle customers are not impacted