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Help Centre

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Whether you have a question about applying for finance, finding a car, or how to manage your existing account, you'll be able to find lots of support right here. Or, head to the bottom of this page to see how to get in touch. 

COMMON QUESTIONS

Get answers to the most frequently asked questions.

How do I pay off some or all of my agreement early?

I'm an already an Oodle customer, how do I get new finance?

I've moved house, how can I let you know my new address?

Can I change my payment date?

How can I check if my monthly payment has gone through?

FOR MORE HELP, CHOOSE A CATEGORY:

I need help applying for finance

I need help finding a used car

I'm already an Oodle customer

We all experience difficult times in our lives - you're not alone. You'll find help and links to useful contacts and resources below. Remember, we may be able to help if you’re experiencing any of these challenges so please do talk to us.

Money problems

Difficult times & illness

Bereavement

Financial abuse

Fraud

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GET IN TOUCH

If you've got a question about your account, the easiest thing to do is to get in touch on our live chat.

Chat to us

APPLICATION ENQUIRIES

For help with your application

01865 475040

customer.sales@oodlefinance.com

ACCOUNT ENQUIRIES

For questions about your Oodle account

01865 477826

(Or use the live chat)

COLLECTIONS

To talk to us about missed payments

01865 475060

collections@oodlefinance.com

COMPLAINTS

To discuss a new or existing complaint

01865 475050

customer.relations@oodlefinance.com

SPECIALIST SUPPORT

If you're facing difficult circumstances

01865 411096

customersupport@oodlefinance.com

DEALER TEAM

For new and existing dealers

01865 477827

dealers@oodlefinance.com