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how can we help?

Common questions

Get answers to the most frequently asked questions.

Can I get help managing the cost of living?

How can I pay off some or all of my agreement early?

I'm already an Oodle customer - how can I get new finance?

I've moved house - how do I let you know my new address?

Can I change my payment date?

I need some financial support

How can I check if my payment has processed?

What is Open Banking?

For more help, choose a category:

I need help applying for finance

Am I eligible for finance?

What do I need to know before applying?

The application process

Car Finance Terminology A-Z

I'm already an Oodle customer

I'm an existing customer, who can I call?

About my car

I'm already an Oodle customer, how do I get new finance?

I would like to settle part or all of my agreement

Payments

Updating your details

How do I make a complaint?

How can I check if my monthly payment has gone through?

Money problems

Difficult times and Illness

Talk to us in difficult times

Some additional support

Helping someone vulnerable by getting power of attorney

Useful links to more support

Financial abuse

What can I do?

Financial abuse support

What financial abuse looks like and how to recognise it

Difficult times and Illness

Talk to us in difficult times

Some additional support

Helping someone vulnerable by getting power of attorney

Useful links to more support

Losing a loved one

Helpful contacts

How to let us know

Fraud

Top tips to keep your personal data safe

General support

Tackling Fraud 'Take Five'

Get the Oodle Car Finance app

Manage your agreement quickly and easily with our mobile app. Download the app today so you can:

Manage your agreement quickly and easily with our mobile app.

Check your balance and upcoming payments

Update your details

Get a settlement quote

Make a missed payment

Someone using the Oodle app on their Iphone.

3 icons "Check balance", "Upcoming payments" and "Settlement quote".

Latest articles

What credit score do I need for a personal loan?

22 Jul 2024

There’s no such thing as a minimum credit score that will guarantee you credit. But it’s certainly true that the better your credit score, the better your chances of being approved for a loan. Read on to find out how to get there.

What shouldn't you use a personal loan for?

18 Jul 2024

You can use your personal loan for various personal expenses. However, you can’t and shouldn’t just do whatever you want with it. There are certain restrictions and limitations. Knowing these limitations will helps you stay on the right side of the law and avoid financial trouble so let’s find out the kinds of things you shouldn’t be relying on a personal loan for.

APRs between 9.6% and 27.5%, with repayments between 12 and 60 months.

x.xx% APR Representative

Representative example: borrowing £10,000 over 5 years with a representative APR of 16.9%, an interest rate of 16.7% (fixed), the monthly payment would be £240.50. The first payment would be £290.50 to include an opening fee of £50. The opening fee is included in the total cost of credit of £4,480 and a total amount payable of £14,480.00.

Our ‘representative APR' means at least 51% of our customers are offered this rate. It’s a good way to compare lenders. Remember your rate will depend on lots of things like your credit score, so it might be higher or lower than this.