Help Centre
Whether you have a question about applying for finance, finding a car, or how to manage your existing account, you'll be able to find lots of support right here.
Or, head to the bottom of this page to see how to get in touch.
COMMON QUESTIONS
Get answers to the most frequently asked questions.
Can I get help managing the cost of living?
How do I pay off some or all of my agreement early?
I'm already an Oodle customer, how do I get new finance?
I've moved house, how can I let you know my new address?
Can I change my payment date?
Financial support
How can I check if my monthly payment has gone through?
FOR MORE HELP, CHOOSE A CATEGORY:
I need help applying for finance
I need help finding a used car
I'm already an Oodle customer
We all experience difficult times in our lives - you're not alone. You'll find help and links to useful contacts and resources below. Remember, we may be able to help if you’re experiencing any of these challenges so please do talk to us.
Money problems
Difficult times & illness
Bereavement
Financial abuse
Fraud
GET IN TOUCH
If you've got a question about your account, the easiest thing to do is to get in touch on our live chat.
APPLICATION ENQUIRIES
For help with your application
customer.sales@oodlefinance.com
ACCOUNT ENQUIRIES
For questions about your Oodle account
(Or use the live chat)
COLLECTIONS
To talk to us about missed payments
CUSTOMER RELATIONS
To discuss a new or existing complaint
customer.relations@oodlefinance.com
SPECIALIST SUPPORT
If you're facing difficult circumstances
customersupport@oodlefinance.com
DEALER TEAM
For new and existing dealers
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