Common questions

Common questions

Common questions

Application Basics

Application Basics

Application Basics

Financial difficulties

Financial difficulties

Financial difficulties

Difficult times & illnesses

Difficult times & illnesses

Difficult times & illnesses

Losing a loved one

Losing a loved one

Losing a loved one

Financial abuse

Financial abuse

Financial abuse

Fraud

Fraud

Fraud

Check My Payment Has Gone Through

Check My Payment Has Gone Through

If you're making an arrears payment, this will take a couple of days to show up on your account. Please log into your portal to track.

                                                                                                                           
If you are settling your finance, you will receive a confirmation email when the payment clears. Just so you know, this can take up to two weeks depending on how you made the payment.