Common questions
Application Basics
Existing Customer
Financial difficulties
Difficult times & illnesses
Losing a loved one
Financial abuse
Fraud
I need some financial support
If something is/will prevent you from making your payments, we want to support you. Our team has received specialist training to assist our customers who may be experiencing difficulties maintaining their payments.
Please complete the Income and Expenditure form, and we can work together to find a solution that best supports your circumstances.
If you need to make a payment, you can do this by one of the following methods:
Automated payment line - 03300 082185
Bank Transfer - Account Name: “Oodle Financial Services Ltd”, account number: 73692213, sort code: 40-05-30. Please use your agreement number as the reference.
Log in to your Customer Portal (you will need to use the email address associated with your agreement).