Application Basics

Application Basics

Application Basics

Existing Customer

Existing Customer

Existing Customer

Financial difficulties

Financial difficulties

Financial difficulties

Difficult times & illnesses

Difficult times & illnesses

Difficult times & illnesses

Losing a loved one

Losing a loved one

Losing a loved one

Financial abuse

Financial abuse

Financial abuse

Fraud

Fraud

Fraud

Common Questions

Common Questions

Check My Payment Has Processed

If you're making an arrears payment, this will take a couple of days to show up on your account. Please log into your portal to track.

If you are settling your finance, you will receive a confirmation email when the payment clears. Just so you know, this can take up to two weeks depending on how you made the payment.