Application Basics

Existing Customer

Financial difficulties

Difficult times & illnesses

Losing a loved one

Financial abuse

Fraud

Contents

Change My Payment Date

Change My Payment Date

You can change your payment date quickly and easily from your account.  You can access your account through our portal or our mobile app.  

You can also use Chat with us at the bottom right of this page.  Choose ‘change direct debit details' and then 'change payment date'.