Oodle’s approach to supporting customers impacted by Covid-19 

Everyone’s circumstances are different. As a responsible lender, we have a duty to provide support tailored to your individual needs.

We are following the Financial Conduct Authority's latest guidance on supporting customers with financial difficulties due to Covid-19.

This page outlines the best way to contact our team if you are financially impacted by Covid-19 and need financial support.

Call us for help

Life can throw all sorts of things at you and we understand that circumstances can, and do change. We’re here to listen and support you and have a range of options which can be tailored to your circumstances, please get in touch on 01865 475060 or on email collections@oodlefinance.com

The earlier you get in touch, the more opportunity we have to find a solution that’s right for your circumstances.

We have a COVID FAQ page which may help. If you have any further questions about our Covid Support package take a look at our Covid FAQs.

Free impartial debt advice

If you would like to seek free impartial debt advice, here are the details of some organizations who could help:


  • Tel: 0800 138 1111
  • Click here for the website

Citizens Advice

  • Tel: 03444 111 444  
  • Click here for the website

FCA information for consumers

  • Click here for the website

National Debtline 

  • Tel: 0808 808 4000
  • Click here for the website

Money Advice Service

  • Tel: 0800 138 7777
  • Click here for the website

Money Advice Service tool 

  • Click here for the website

Car on a road

Getting you back on your feet

How we’re supporting our customers, dealer and Oodlers on the road to recovery.

Read more

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