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How can we help you today?

How can we help
you today?

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Commonly asked questions

Get answers to the most frequently asked questions.

Can I get help managing the cost of living?

Can I get help managing the cost of living?

Can I get help managing the cost of living?

Settling My Finance

Settling My Finance

Settling My Finance

Get New Finance As An Existing Customer

Get New Finance As An Existing Customer

Get New Finance As An Existing Customer

My New Address

My New Address

My New Address

Change My Payment Date

Change My Payment Date

Change My Payment Date

I Need Some Financial Support

I Need Some Financial Support

I Need Some Financial Support

Check My Payment Has Processed

Check My Payment Has Processed

Check My Payment Has Processed

I’ve received a call with someone claiming to be from Oodle, what if it’s a scam?

I’ve received a call with someone claiming to be from Oodle, what if it’s a scam?

I’ve received a call with someone claiming to be from Oodle, what if it’s a scam?

What is Open Banking?

What is Open Banking?

What is Open Banking?

Get the Oodle Car Finance app

Get the Oodle Car Finance app

Manage your agreement quickly and easily with our mobile app. Download the app today so you can:

Manage your agreement quickly and easily with our mobile app. Download the app today so you can:

Check your balance and upcoming payments

Check your balance and upcoming payments

Update your details

Update your details

Get a settlement quote

Get a settlement quote

Make a missed payment

Make a missed payment

3 icons "Check balance", "Upcoming payments" and "Settlement quote".

Latest articles

Latest articles

Electric vs petrol car: which will you choose?

2 Sept 2025

Whether you’re looking for your first car or just thinking ahead, a big decision awaits – should you choose petrol, or go electric? As with most car-buying decisions, this is a personal choice, based on preferences, affordability and location. But with legislation changing regularly, and ever-pressing environmental factors to think about, it’s no surprise that motorists have to weigh up their options carefully. In this helpful guide, we break down the electric vs petrol debate.

How to test drive a used car: a comprehensive checklist

2 Sept 2025

Taking a car out for a test drive, be it used or new, can be a thrill. But if you’re buying second-hand, you’ll need to be especially thorough in your checks. Knowing what to look for could save you a lot of money (and stress) down the line, so whether you’re eyeing up a reliable runaround or a sporty hatchback, use our checklist to help you test drive a used car like a pro.

The pros and cons of buying a high-mileage car

2 Sept 2025

If you’re planning on buying a second-hand car, one of the key factors to think about is the mileage. Many people hesitate to buy a car that’s already clocked up lots of miles, fearing potential problems. But is a high-mileage car really such a bad idea? In this guide, we explore the definition of a high-mileage car, the checks you should make before buying one, and the advantages and disadvantages of choosing a car with more miles on the clock.

Rates from 10.9% APR, representative 14.7%

Representative Example: Borrowing £10,000 over 60 months with a fixed interest rate of 14.7% per annum and a representative APR of 14.7%, your monthly repayment would be £232.53. The first payment would be £282.53, which includes a £50 opening fee. The total cost of credit would be £3,900.00, making the total amount payable £13,900.00. The representative APR includes all interest and fees.

Our ‘representative APR' means at least 51% of our customers are offered this rate. It’s a good way to compare lenders. Remember your rate will depend on lots of things like your credit score, so it might be higher or lower than this.

Rates from 10.9% APR with an APR 14.7%

Representative Example: Borrowing £10,000 over 60 months with a fixed interest rate of 14.7% per annum and a representative APR of 14.7%, your monthly repayment would be £232.53. The first payment would be £282.53, which includes a £50 opening fee. The total cost of credit would be £3,900.00, making the total amount payable £13,900.00. The representative APR includes all interest and fees.

Our ‘representative APR' means at least 51% of our customers are offered this rate. It’s a good way to compare lenders. Remember your rate will depend on lots of things like your credit score, so it might be higher or lower than this.

Rates from 10.9% APR with an APR 14.7%

Representative Example: Borrowing £10,000 over 60 months with a fixed interest rate of 14.7% per annum and a representative APR of 14.7%, your monthly repayment would be £232.53. The first payment would be £282.53, which includes a £50 opening fee. The total cost of credit would be £3,900.00, making the total amount payable £13,900.00. The representative APR includes all interest and fees.

Our ‘representative APR' means at least 51% of our customers are offered this rate. It’s a good way to compare lenders. Remember your rate will depend on lots of things like your credit score, so it might be higher or lower than this.

Need more help?

If you've got a question about your account, the easiest thing to do is get in touch with us on our live chat or one of the contacts below:

New application enquiries

For help with your finance application

Customer services

For questions about your Oodle account

Payment support

To talk to us about missed payments

Customer relations

To discuss a new or existing complaint

Specialist support

If you're facing difficult circumstances

Submit a Complaint

Submit a Complaint

Submit a Complaint

Sorry to hear you have a complaint—we're here to help. If something’s gone wrong, please let us know so we can work to make it right as quickly as possible. For more information about raising a complaint please visit our complaints process page.